Delinquent Accounts
Failure to Pay on Time
If you do not pay your bill on time, a hold will be placed on your account. That hold will prevent further registration. No hold releases can be made until you pay your past due balance in full. Your past-due balance must be paid as soon as possible. If not paid, your account will be assigned to an outside collection agency. When an account has been assigned, collection costs will be added to the outstanding obligation collection at the current contract rate not to exceed 33 1/3%. See Non-Payment Actions below for more information.
In order for SF staff to discuss student account information with parents/guardians, students must submit the Student Authorization for Access to Educational Records form to the Office of the Registrar.
Non-Payment Actions
Non-payment will result in the following actions:
- Invoicing (no invoice will be sent for Tuition and Fees due to a published Fees Due date)
- Placement of hold on students account, preventing registration for subsequent semesters
- Final Notice letters
- Placement of the account with a collection agency
If you are unable to pay your debt in full, Student Financial Services can work out payment arrangements to avoid placement of the debt with a collection agency. However, accounts must be paid in full for registration.
Once you have a payment arrangement with Student Financial Services, you must make payments as arranged. You will not be reminded to make your payment each month.
Additional Terms
- No penalty for prepayment.
- You can pay more than the monthly amount due or pay your bill in full at any time.
- Paying more than one month does not lower next month's payment amount.
Default
- Default means that you have stopped making monthly payments on time per your agreement with the College.
- Missing or being late on one payment could result in default.
- Your account will be sent to an outside collection agency and credit reporting agencies notified.
Delinquent Account Payments
If you have a financial hold, payment may be made by cash, debit/credit card, check, cashier's check or money order. Please include name and SFID on all mailed payments.
In Person
The Cashier's Office is open Monday through Friday, 8:00am – 4:30pm and located on the first floor of the Robertson Administration Building on the Northwest Campus. SF accepts cash, check, debit card, and major credit cards.
By Mail (Check or Money Order only)
Your SF Student ID number must be included on all checks or money orders. Do not send any other form of payment by mail. Mail your check to:
Santa Fe College
Office for Finance
Attn: Student Financial Services
3000 NW 83rd Street, F-26
Gainesville, FL 32606
Checks are made payable to Santa Fe College.
By Phone
Contact the Cashiers Office at 352-395-5227 Monday - Friday, 8:00am – 4:30pm
Placement with a Third-Party Collection Agency
The College reserves the right to submit for collection all accounts deemed delinquent to an external collection service. The last communication of a debt sent from the college is the Final Notice. The College will not notify students before sending students to a collection agency. However, once an account is submitted, up to 30% fee will be assessed to the outstanding balance of your obligation and payment must be rendered to the collection agency after submission.
The College has contracted with the following agencies for collection services:
ConServe
200 Crosskeys Office Park
Fairport, NY 14450
Phone: 800-724-4439
Fax: 803-329-0797
Email: correspondence@ConServe-arm.com
Visit payconserve.com to make a payment.
Williams & Fudge, Inc.
300 Chatham Avenue
Rock Hill, South Carolina 29731
Phone: 800-849-9791
Fax: 803-329-0797
Email: wf@wfcorp.com
Visit paywfc.com to make a payment.