Complaints

Overview

Santa Fe College seeks to maintain open avenues for anyone who wishes to lodge complaints. To provide these avenues, the College maintains responsive systems designed to address and resolve such complaints.

Public Complaints

Complaints from public (not a student or college employee) sources may come to any office in the College (by telephone, email or mail) and will then be referred for response to the Supervising Administrator (SA) with ultimate authority for the division.

Student Complaints

Santa Fe College seeks to maintain open avenues for students who wish to lodge complaints. To provide these avenues, the College maintains a responsive system designed to address and resolve student complaints.

Ombudsperson

The Ombudsperson offers a safe and confidential environment for students to discuss concerns, problems or complaints.