Information Technology Support Specialist, Certificate

Program Code

6623

Program Overview

The purpose of this program is to prepare students for employment as an IT support technician. An IT support technician is a professional who is responsible for installing, maintaining and repairing hardware and software components of an organizations computers. After completing this certificate students are in an ideal position to complete an associate degree in Computer Information Technology or pursue a bachelor's degree in Computer Science or Technology.

There are no Admissions requirements for this program. 

If a student is not at college level, they would take the prep classes before beginning the program courses but could still be admitted.

Students can pursue two programs at the same time, such as an A.S. degree and an A.A. degree, or a primary degree and an alternate degree.

All tuition and fees are estimated costs and subject to change without notice.

Program Costs:

The C.C.C. degree in Information Technology Support Specialist requires 27 credit hours of courses to earn the certificate.

  • The In-state Tuition rate for lower division courses (1000- and 2000-level) is $106.77 per credit hour. The total tuition cost for the program then is 27 x $106.77 = $2,882.79
  • The Out-of-State Tuition rate for upper division courses is $382.90 per credit hour for a total tuition cost for the program of 27 x $382.90 = $10,338.30

For more information, please visit Tuition Costs and Due Dates.

Additional Expenses

Textbooks and labs fees (where applicable) prices vary based upon the course and are not included in the tuition breakdown. 

Minimum Recommended Hardware

  • Current generation Intel Core Series (i3, i5, i7, i9) or AMD Ryzen equivalent
  • 8 GB of RAM or more
  • 256 GB hard drive or larger
  • Webcam, microphone, and speakers
  • Wi-Fi or Network (Ethernet) Adapter Card for Broadband - 100/1000Mbps
  • Broadband internet connection
  • Operating System recommended: Windows 10 or macOS

Scholarships

There are many scholarships available for Santa Fe College students to apply to. Please visit the Scholarships webpage for more information and how to apply.

Financial Aid

There are many options to finance your education.  You may be eligible for Federal Grants, Work Study, State Grants, Federal Loans, and Institutional Scholarships. Please visit the Financial Aid page for more information and how to apply.

Professional Core Hours: 27

  • CGS1000 Introduction College Computing (3.0 credit hours)
  • CGS1820 Web Authoring 1 (3.0 credit hours)
  • CGS2540 Database Management (3.0 credit hours)
  • CIS1254 Professional Development for Information Technology (3.0 credit hours)
  • COP2002 Programming Logic (3.0 credit hours)
  • CTS1131 Computer Essentials (3.0 credit hours)
  • CTS1132 PC Technician (3.0 credit hours)
  • CTS1134 Networking (3.0 credit hours)
  • CTS 2327 Windows Desktop (3.0 credit hours)

Once you complete this degree you are eligible to enter the A.S. Computer Information Technology degree track.

Academic Progress Policies:

Students in the Network Infrastructure, C.C.C. program must meet the following standards of academic progress: 

  • Students must maintain a minimum GPA of 2.0 in lower-division courses. Failure to maintain this standard will initially result in a registration flag. A registration flag suspends the student's right to register for further lower-division courses without advisor permission. Failure to restore the student's GPA to a 2.0 will result in removal from the program. A minimum GPA of 2.0 is required for graduation.
  • Lower-division course grades below ‘C' will not count towards degree completion. Any course receiving a grade of ‘D', ‘F', ‘W' or ‘I' must be successfully completed within the next two terms, earning a minimum grade of ‘C.'
  • Upon receiving a second grade of ‘D', ‘F', ‘W' or ‘I' in any lower-division coursework, a registration flag will be placed on the student's records. Appeals may be made to the Program Coordinator.
  • Students will remain in good standing when earning a grade of ‘D', ‘F', ‘W' or ‘I' in less than 20% of lower-division courses attempted/completed. For example, a student enrolled in 15 credit hours (five 3-credit hour courses) is allowed a ‘D', ‘F', ‘W' or ‘I' in one course.  Students exceeding this allowance will receive a registration flag.  Furthermore, students exceeding this allowance for two consecutive semesters will be removed from the A.S. program.  Appeals may be made to the Program Coordinator.
  • A grade of XF for academic dishonesty will result in removal from the program. Appeals may be made to the Program Coordinator.
  • A minimum of two courses per academic year are required to remain in the program.  Students not successfully completing two courses per academic year are considered not actively pursuing a A.S. degree and will be removed from the program.

It is recommended that students meet with a SF Advising at least once a semester. Students are responsible for keeping advisors up to date on any issues that may hinder successful academic progress.

Definitions:

Lower-division: courses numbered in the 1000 and 2000 level categories.
Registration Flag: a student's right to register for further upper-division courses will be suspended, pending advisor approval.
Appeals: a registration flag or program year removal appeal may be made in writing to the Program Coordinator, indicating sufficient evidence of unusual hardship which proved to be the proximate cause of a failure to maintain satisfactory academic progress.

  • Students must apply for graduation upon enrollment in their last semester of coursework.
  • Student Conduct Code

Disclosure

The Cost of Attendance (COA) is not the bill that you will receive from Santa Fe College. It is an estimate of what it costs the typical student to attend Santa Fe College for one academic year including tuition, books, course materials, living expenses, transportation, and miscellaneous personal expenses.

Tuition and fees in the cost of attendance below are calculated for credit hour programs, assuming enrollment in 12 credit hours in the Fall and Spring semesters. Actual tuition and fees may vary by program. For a better understanding of your chosen program’s tuition and fees, see program costs above.

Undergraduate Lower Division Courses (A.A./A.S. Degree Courses)

  Off-Campus* Off-Campus w/ Parent**

Tuition and Fees

In-State: $106.77 per credit
Out-Of-State: $382.90 per credit

In-State: $2,563

Out-Of-State: $9,190

In-State: $2,563

Out-Of-State: $9,190

Books, Course Materials,
Supplies, and Equipment

$783 $783
Living Expenses
(Food & Housing)
$10,367 $3,654
Miscellaneous
Personal Expenses
$2,394 $2,394
Transportation $1,197 $3,942
Total

In-State: $17,304

Out-Of-State: $23,931

In-State: $13,336

Out-Of-State: $19,963

Undergraduate Upper Division Courses (Bachelor's Degree Courses)

  Off-Campus* Off-Campus w/ Parent**

Tuition and Fees

In-State: $126.33 per credit
Out-Of-State: $428.83 per credit

In-State: $3,032

Out-Of-State: $10,292

In-State: $3,032

Out-Of-State: $10,292

Books, Course Materials,
Supplies, and Equipment
$783 $783
Living Expenses
(Food & Housing)
$10,367 $3,654
Miscellaneous
Personal Expenses
$2,394 $2,394
Transportation $1,197 $3,942
Total

In-State: $17,773

Out-Of-State: $25,033

In-State: $13,805

Out-Of-State: $21,065

*Off-Campus: you intend to live off-campus but not with your parent(s).

**Off-Campus with Parent: you intend to live with your parent(s) or other relatives.

Note: All costs and rates are subject to change for the upcoming year.

For more detailed information, visit SF's Cost of Attendance page.

 

View Sample Degree Audit

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