Assisting Students in Distress Faculty and Staff Resource Guide

Download the Assisting Students in Distress Resource Guide (print friendly)

TIER I

Imminent threat to safety of the student or community

Issue

  • Active self-injurious behavior
  • Active threats of suicide
  • Fight/physical altercation
  • Medical emergency
  • Obvious intoxication
  • Presence of a weapon
  • Suspicious behavior
  • Written or verbal statements about specific intent to harm others

Contact and How

SF Police Department
352-395-5555 or dial 911

TIER II

Immediate safety is not a concern but intervention is required as soon as possible, or at least within 24 hours.

Issues

  • Behavior that appears bizarre or out of touch with reality
  • Reports of current or previous domestic violence/stalking/ sexual assault
  • Significant emotional distress
  • Vague written or verbal statements about intent to harm self or others
  • Verbal aggression (no immediate threat of harm)

Contact and How

SF Counseling and Wellness Center or TimelyCare for a referral.

Refer students to 24/7 care provided by TimelyCare at timelycare.com/sfcollege

Get a consult on a concerning student issue by calling 833-4-TIMELY.

Report Concerning or Threatening Behavior to the Behavioral Intervention Team by completing a report at sfcollege.edu/saysomething

After hours

Call 352-264-6789. The Alachua County Crisis Center is available to provide consultation and/or direct intervention with students 24/7. "Please advise the Counseling and Wellness Center staff of the student referral.

TIER III

Non-Urgent Referrals

Issue

Academic misconduct

Issue

Academic planning or difficulty

Contact and How

Academic Advisor
Assigned Advisor

Issue

Conflict with instructor

Contact and How

Department Chair
Go to Chairs and Directors

Issue

Disruptive behavior that was de-escalated

Contact and How

Student Conduct
Report this on the Student Conduct Report Form

Issue

Emergency aid resources

Contact and How

College Ombudsperson
352-395-5513

Issue

Harassment, discrimination or sexual harassment

Contact and How

Equal Opportunity Officer and Title IX Coordinator
352-395-5950

Issue

Homeless

Contact and How

College Ombudsperson
352-395-5513

Issue

Hungry

Contact and How

Saints Food Share
Food Share

Issue

Mental health concerns: anxiety, depression, changes in behavior, relationship difficulties, etc.

Contact and How

Counseling and Wellness Center
352-395-5508

Issue

Students with disabilities: questions or accommodations

Contact and How

Disabilities Resource Center
352-395-4400

Issue

Veterans' services

Contact and How

Veteran and Military Success Services
352-395-5505

Issue

Student Resources

Contact and How

Emergency Aid / Resources

Issue

Medical, Mental Health and Wellness Assistance - Telehealth

Contact and How

TimelyCare
833-484-6359 (833-4-TIMELY)

Referrals by Office

Academic Department Chair

Location and Contact Information Varies

After speaking with individual faculty members, Academic Department Chairs are the next step in resolving concerns regarding grades, syllabi, instructors, classroom activities and other academic policies. sfcollege.edu/academic-affairs/about/chairs-and-directors/

Academic Advisement Center

R-201 | 352-395-5503

Advisors support Associate in Arts degree seeking students and students completing developmental education courses. The A.A. Advisement Center provides students with information and guidance as they develop a plan to attain their educational goals - including course selection and sequencing, general education requirements, and transfer options and requirements. Students seeking a baccalaureate degree, A.S. degree, or one of our many certificate options, receive academic advising in their home departments. Students can find their assigned advisor on their degree audit. sfcollege.edu/advisement/

Career Exploration Center

R-217 | 352-395-4121

The Career Exploration Center (CEC) maintains informational resources to assist students in the career development process. This process often includes choosing career goals, majors, colleges and life directions. The CEC offers computerized assessments of a person’s interests, values, personality and other relevant factors. Assistance in searching for scholarships and potential employers is also available. sfcollege.edu/cec/

College Ombudsperson

R-211 | 352-395-5513

The Ombudsperson offers a safe and private environment for students to discuss concerns or complaints. As an advocate for fairness, the Ombudsperson serves as an independent and unbiased mediator as students resolve academic challenges. In accordance with the requirements of Florida Statute 1006.51, the Ombudsperson also assists students with appeals concerning access to courses and credit granted toward a degree. sfcollege.edu/ombudsperson/

Counseling and Wellness Center

R-227 | 352-395-5508

The Counseling and Wellness Center provides short-term, solution focused, confidential counseling to SF students free of charge. Students may make an appointment or drop-in between 8am and 4pm Counselors are available to consult with faculty and staff about student concerns, and they can assist students, faculty and staff in identifying other services in the community that may be helpful. Please see the website for additional resources. sfcollege.edu/counseling/

Disabilities Resource Center

S-229 | 352-395-4400

The Disabilities Resource Center (DRC) serves student who document disabilities that limit academic access, faculty instructing students with disabilities, and individuals seeking information about disabilities. sfcollege.edu/drc/

Equal Opportunity Officer and Title IX Coordinator

Human Resources 352-395-5950

For Santa Fe College's EAEO statement, visit sfcollege.edu/eaeo.

Financial Aid

R-122 | 352-395-5480

Financial aid helps students and their families pay for college. This financial assistance helps cover educational expenses and related costs. There are several types of financial aid, including grants and scholarships, work-study and loans. The first step in applying for federal financial aid is completing a Free Application for Federal Student Aid (FAFSA).

International Student Services

S-310 | 352-395-5504

International Student Services helps incoming international students with immigration documents so they may enter the country and provides continued support to help maintain nonimmigrant student status until they graduate and transfer schools or leave the country. sfcollege.edu/iss/

Career and Job Placement

M-135 | 352-395-5822

Career and Job Placement assists students and recent graduates in identifying internship and career opportunities in the Gainesville area. Individual assistance regarding career opportunities, résumé preparation, conducting effective job searches, employability skills and obtaining part-time or full-time employment is available. sfcollege.edu/placement/

Office of the Registrar

R-112 | 352-395-4443

The Office of the Registrar maintains the permanent academic records of all students. Specifically, we coordinate activities including course registration, maintenance and protection of academic records, appeals, college transcript evaluation, petitions, official transcript requests, and certification of students for continued enrollment and graduation. sfcollege.edu/registrar/

See Something, Say Something

If you see behavior that indicates a potential for violence or threatens anyone at Santa Fe College, please dial 911 or call the Santa Fe College Police Department IMMEDIATELY at 352-395-5555 and report the behavior with information including location, date and time, persons involved, descriptions and witnesses

If the situation is not imminently threatening, please complete this online Say Something Report if you observe concerning or threatening behavior that suggests harm to SF students, staff or visitors.

SF Police Department

Building T | 352-395-5555 (Emergency) - 352-395-5519 (Non-Emergency)

Santa Fe College was the first college in the Florida College System to have a police department. SF has fully sworn police officers that patrol the Northwest Campus and SF centers 24/7/365. sfcollege.edu/pd/

Student Conduct

sfcollege.edu/studentaffairs/student-conduct/

All members of the SF community are encouraged to report any observed behavior that might be a violation of the Student Conduct Code. These should be reported using the online Student Conduct Report Form. Please note that any supporting documentation (photos, video, email, etc.) may be uploaded as part of the submission. Faculty reporting Academic Misconduct should use the online Student Conduct Report Form: Academic Misconduct.

Veteran and Military Success Services

R-110 | 352-395-5505

SF's Veteran and Military Success Services provides educational benefit programs and other supportive services to veterans, national guardsmen, reservists, and eligible dependents enrolled at SF. sfcollege.edu/veterans/